9/02/2018

Long passport-control lines



WHEN travellers step off a long flight, they want to get off the plane and on to their destinations as quickly as possible. But getting out of the airport is becoming much more tiring for visitors to USA and Europe because of lengthening queues for passport control. Not only are passengers getting fed up; airlines and many airports are, too.

On August 30th Virgin Atlantic published data showing that Heathrow hit its target for processing more than 95% of non-EEA passengers within 45 minutes on only one day in July, with some waiting up to 156 minutes.. Queues at Heathrow, Europe’s biggest airport, have been growing since 2015 (see chart). In Europe’s Schengen passport area, they have grown since more thorough checks were introduced last year owing to the migrant crisis. Queues have also increased in USA, where travellers in Boston, New York and Miami often find themselves waiting in line for over three hours.

Airlines and airports are starting to worry that the lines could discourage flying for business. Austerity is a primary cause of the waits, according to Andrew Charlton of Aviation Advocacy, a research firm based in Geneva. Since the 2007-09 financial crisis, air traffic has increased and budgets for passport controllers have been slashed. The number of passengers going through Britain’s airports has risen by a quarter since 2012, for example, but its border force’s budget has fallen by a tenth. USA international passenger numbers have risen three times faster than its border-patrol budget in the same period.

Late last month Britain’s government announced plans for special lanes for British citizens after Brexit, which will most probably worsen queues for everyone else.

Many governments are considering shifting the cost of passport checks and some airports fear the entire bill for passport control may be dumped on them. The industry could easily contribute financially to speed things up.



Article from The Economist (edited)